Privacy Policy

At Mavello, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website at www.mavello.site or make a purchase from our store.

By using our website, you agree to the practices described in this policy. Please read it carefully.

1. Information We Collect

We collect information to provide you with a better shopping experience. The types of information we may collect include:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party payment providers)

Non-Personal Information

Browser type and version
Device type and operating system
Pages visited and time spent on our website
Referring URLs and search terms
IP address and general geographic location

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your purchases, shipping updates, and support inquiries
To improve our website, products, and customer experience
To send promotional emails or updates (only with your consent)
To comply with legal obligations and prevent fraud

3. How We Share Your Information

Mavello does not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

Suppliers & Fulfillment Partners: To process and ship your orders, we share necessary order details with our third-party suppliers and logistics partners.
Payment Processors: Payment information is handled securely by trusted third-party payment providers. Mavello does not store your full payment details.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including SSL encryption, to protect your data during transmission and storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website traffic. You can control cookie settings through your browser at any time. Disabling cookies may affect certain features of our website.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal information we hold about you
The right to request correction of inaccurate data
The right to request deletion of your personal data
The right to withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. Mavello is not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children's Privacy

Mavello's website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.