Terms of Service

Welcome to Mavello. By accessing or using our website at www.mavello.site and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you are at least 18 years of age and agree to comply with these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. About Mavello

Mavello is a curated interior lighting and decor brand that sources products from trusted third-party suppliers. We act as a retailer and are not the manufacturer of the products listed on our website. Product availability is limited and subject to change without notice.

3. Products & Availability

All products displayed on our website are subject to availability. Because our inventory is sourced from specialized third-party suppliers, stock levels are limited. We reserve the right to discontinue any product at any time without prior notice.

We make every effort to display product colors, dimensions, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product. Minor variations may occur.

4. Pricing

All prices listed on our website are in the applicable store currency and are subject to change without notice. Mavello reserves the right to modify prices at any time. The price displayed at the time of checkout is the final price for your order.

5. Orders & Payment

By placing an order, you represent that the information you provide is accurate and complete. Mavello reserves the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability.

Payment must be made in full at the time of purchase. We accept payment methods as listed on our Payment Methods page.

6. Shipping & Delivery

Shipping terms, estimated delivery times, and associated costs are outlined in our Shipping Policy. Mavello is not responsible for delays caused by third-party carriers, customs authorities, or circumstances beyond our control.

7. Returns & Refunds

Our return and refund process is governed by our Return Policy. By placing an order, you acknowledge and agree to the terms outlined therein.

8. Intellectual Property

All content on this website — including text, images, logos, graphics, and design — is the property of Mavello or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this site without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Mavello shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid for the product in question.

10. Third-Party Links

Our website may contain links to third-party websites for your convenience. Mavello does not endorse or take responsibility for the content, privacy practices, or services of any third-party sites.

11. Changes to Terms

Mavello reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with a revised date. Your continued use of our website after any changes constitutes your acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Vietnam. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Vietnam.